Can I call at any hour?
The Google Business Profile lists local regular hours. Call to confirm live availability, equipment, an arrival estimate, and the final price for your specific request.
Can you tow from a garage?
Possibly, if the vehicle entrance, clearance, and property rules allow safe access. Provide the posted height, level, gate instructions, and whether the car rolls and steers.
Do you locate cars already impounded?
This website is for new paid towing and roadside requests, not an impound locator. Contact the police, parking authority, property manager, or impound lot responsible for the earlier removal.
What if I am in danger?
For injury, fire, an active traffic hazard, or a child trapped in a hot vehicle, call 911 and follow official instructions before arranging routine roadside help.
The 311 name
311 Towing is a private towing business. It is not the New York City 311 government service, an impound information line, or a city agency. Use the full phone number shown on this website for a new service inquiry.
Have these details ready
- local calling
- Actual availability by phone
- No impound lookup
- Safety first
Call (917) 525-5369 for a new request. Availability, equipment, timing, and the final quote are confirmed before dispatch.